Privacy Policy & GDPR

AHA Prime LTD is registered in England and Wales. We are the data controller for personal data collected through our website and service interactions. Our contact details are: WhatsApp / Phone: 07754 347 247 | Email: info@ahaprime.co.uk

We collect personal data that you provide when you contact us, make a booking, or use our services. This includes your name, phone number, email address, and address details relevant to your job. We do not collect sensitive personal data.

We use your personal data to: process and fulfil your booking; communicate with you about your job; respond to enquiries; and comply with our legal obligations. We do not use your data for unsolicited marketing. We do not sell your data to third parties.

We process your personal data on the basis of: contract performance (to fulfil your booking); legitimate interests (to manage our business and improve our service); and legal obligation (where required by law).

We may share your data with trusted third-party logistics partners (such as DPD or Gophr) where required to fulfil your booking. We do not transfer your data outside the UK/EEA. All partners are required to process your data in accordance with GDPR.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with our legal obligations. Booking records are typically retained for six years in line with standard business practice.

Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; and request restriction of processing. To exercise any of these rights, contact us via WhatsApp or email.

If you have a question or concern about how we handle your personal data, please contact us at info@ahaprime.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights have been infringed.